Snowboxx is an unforgettable experience, combining top skiing, world class performances at unique locations, a jam-packed schedule of side activities and a stay at one of the best ski resorts in the world. A ski trip, a music festival and a holiday combined into an incredible package!
We have put together these FAQs, however if you need a hand with your booking or want to find out more about the event, feel free to reach us via email or live chat. We are always happy to hear from you!
WHAT ARE THE DATES OF THE FESTIVAL?
Snowboxx 2023 will be held from Saturday 18th to Saturday 25th of March.
WHAT IS THE FESTIVAL PROGRAM LIKE?
During the day you can enjoy the endless pistes of Portes Du Soleil, the world’s largest ski area, or start the day with one of our legendary bottomless brunches. Every day from midday we host epic après sessions at La Folie Douce until late. Once you are done with the shred you can, literally, ski into this party.
On Sunday, Tuesday and Thursday evenings, world-class headliners take over our main stage, a massive open-air arena right by the slopes. Music at the main stage finishes at 23:00 so you can enjoy incredible performances at this unique location and still make it to the first lift in the morning.
WHAT IS THE AGE LIMIT FOR THE FESTIVAL?
Snowboxx is for adults only. Families may attend and enjoy the skiing and boarding elements, but all festival-related events are 18+
WHERE CAN I VIEW THE LINE-UP / SET TIMES?
Set times will be available closer to the event and will be online, you can also see the line up on our website and socials.
CAN I REFUND MY TICKET IF I CAN NO LONGER ATTEND?
Please be aware your ticket is non- refundable.
WHERE DO I COLLECT MY WRISTBAND?
You can collect your wristband from the Snowboxx Info Point, which is situated in the Avoriaz Tourist Office.
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Snowboxx Customer Service at the Tourist Office
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Sat 19th: 12:00 - 02:00
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Sun 19th: 08:00 - 19:00
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Mon - Fri: 09:00 - 19:00
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Box Office at Main Stage: Sunday, Tuesday & Thursday, 19:00 - 22:00
All customers must be present and a valid ID must be provided for collecting tickets as well as proof of age.
The name on your ID must match the details that were shared with the ticket sell at the point of purchase.
MY FRIENDS ARE ALREADY ATTENDING SNOWBOXX. CAN I BOOK A WRISTBAND-ONLY TICKET AND STAY WITH THEM?
No. The accommodation is sold on a per person basis, and at full capacity, meaning there are no empty spaces on any bookings. Once you have purchased your Snowboxx package, only the passengers on the booking will be allowed to stay in the room.
Check this step by step guide or reach out to our friendly customer service team whilst in the process of booking using our live chat service!
You can contact us between the hours of 9am and 5:30pm Monday - Thursday and 9am - 4pm on Fridays. Please be sure to include your booking ID when getting in contact with us.
Email: info@snowboxx.com
Live chat: https://snowboxx.mainstagetravel.co.uk
